Our Services

To ensure lifetime satisfaction of your Kat Florence jewellery pieces, one or more services may be required. We invite you to reach out to our Client Care & Support team for personal advice regarding our maintenance and adjustment services.

SIZING SERVICE

Most of our Kat Florence rings include an exquisitely hand-crafted gold ring spring allowing for up to three ring size adjustments. If you require a size outside of the ring spring range, sizing can be offered for certain jewels, depending on their technical characteristics and design.

Chain lengths can be adjusted in most cases by adding and removing chain links.

If you would like to make use of this service please kindly get in touch with our Client Care & Support team.

JEWELLERY ADJUSTMENT SERVICE

Alternative earring backings and chain clasp mechanisms can be adjusted depending on design for optimal comfort. Earring posts can be extended, shortened or altered for a perfect fit.

CLEANING AND POLISHING SERVICE

Jewellery, if worn regularly, might lose colour or brilliance and show slight traces of use on gemstones and metals. To preserve the beauty of your Kat Florence jewels we offer a professional cleaning and polishing service at the original Kat Florence workshop.

To find out more about this service please kindly get in touch with our Client Care & Support team.

Do you have other questions or require a repair service? Please do not hesitate to speak with one of our Client Care agents who will gladly assist you with any query.